Refund policy

We want our customers to be fully satisfied with there purchase. In any case if you are not happy with your purchase. we are here to help with a fair and transparent refund and return policy.

Return Eligibility

  • If you received a damaged or defective product
  • If you received the wrong item
  • If the product is different from its description

Return Shipping

Customers are responsible for arranging shipment and covering cost of shipment

Note: The request must be made within 30 Days of receiving the product and the product should be unused and in its original condition.

  • who pays returning shipping cost?  Customer
  • Is there a restocking fee? No

Address: 877 S Pearl St, Denver CO 80209, United States


Refunds Approval Conditions

  • Verification of product issue

  • Proof provided (photo/video)

Refund process

After approval your refund will be processed within 10 business days

Refund will be issued yo your original payment method

Non-Returnable Items

  • Product damaged due to misuse
  • Customs or special order products

Order cancellations

In case of cancellation of order, please contact us at admin@suzannefoxantiques.com within 12 hours of placing order. Once the order processed and dispatched, we cannot cancel it. then you have to follow our return and refund process upon delivery.